CHESHIRE & MERSEYSIDE MENTAL HEALTH CRISIS HELPLINES
Cheshire & Merseyside NHS providers have launched new mental health helplines for people in need of mental health crisis support.
Open 24 hours a day, seven-days a week, they are available to people of all ages including children and young people who need urgent mental health support.
The helplines are now the first port of call for mental health help –operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to your local service.
A&E and 999 are not the best places to get help for the majority of mental health problems. However still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.
WHAT NUMBER SHOULD I CALL?
Cheshire & Wirral Partnership
0800 145 6485
For Adults and Children & Young People in Cheshire East, Cheshire West and Wirral.
For free and confidential 24/7 support and advice, text BLUE to 85258.
North West Boroughs Healthcare Trust
0800 051 1508
For Adults and Children & Young People in Warrington, Halton, St Helens and Knowsley.
If you live in Wigan, call 0800 051 3253.
For free and confidential 24/7 support and advice, text REACH to 85258.
Mersey Care Mental Health Trust
0800 145 6570
For Adults and Young People aged 16+ in Liverpool, Sefton and Kirby.
For free and confidential 24/7 support and advice, text HEAL to 85258.
Alder Hey Crisis Care Team
0808 196 3550
For Children & Young People in Liverpool and Sefton.
For free and confidential 24/7 support and advice, text GREEN to 85258.
NATIONAL MENTAL HEALTH CRISIS NUMBERS
SAMARITANS
A safe place to talk 24 hours a day about whatever is troubling you.
116 123
PAPYRUS
For Children and Young people under 35 who are experiencing thoughts of suicide or anyone concerned that a young person could be thinking about suicide.
0800 068 41 41
Mental Health Services are still able to operate but with changes during the current pandemic. Please check your local service provider arrangements via their website (as above) or by telephone. Many are offering services virtually by tel, text, email or video call.

STAY ALIVE APP
The Stay Alive app is for anyone who is having suicidal thoughts and those who are concerned about someone else who may be considering suicide. The app is free and available for iOS and Android devices.
- Finding help from local crisis services in the Cheshire & Merseyside area
- Quick access to UK national crisis support-helplines
- A safety plan that can be filled out and used if a person is in a crisis and needs to keep safe.
- A LifeBox to which the user can upload photos reminding them of their reasons to stay alive
- Strategies for staying safe from suicide
- Suicide myth-busting
- Research-based reasons for living
- Suicide bereavement resources
For more information and to download click here.
CHESHIRE & MERSEYSIDE CHILDREN AND YOUNG PEOPLE’S RESOURCES
For more information about looking after your emotional wellbeing and finding support in your local area, click the link to the Children & Adolescent Mental Health Services (CAMHS) in your area of Cheshire & Merseyside below.

Kooth is an online counselling and emotional wellbeing platform for chuildren and young peiople, accessible through mobile, tablet and desktop and free at the point of use.
National resources that provide support and advice
- Childline – for children up to 18 years old
- The Mix – support for under 25s
- Youngminds
SUPPORT FOR FRONT LINE WORKERS

You support us, we support you
As frontline health, care, emergency, education and key worker, you put yourself at physical risk as you form our frontline against the coronavirus. You are also putting your mental health under pressure. Our Frontline wants to help make sure you get the right support with your mental health, both now and in the future.
Our Frontline offers round-the-clock one-to-one support, by phone or text, from trained volunteers, plus resources, tips and ideas to look after your mental health.
Visit the website here
Text FRONTLINE to 85258 | |
Health workers | call 0800 069 6222 |
Emergency & social care workers | call 0300 131 7000 |
CHESHIRE & MERSEYSIDE LOCAL AUTHORITY WEBSITES
For more information about looking after your health and wellbeing from your local area visit the websites below:
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